Heat Pumps

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If this is your first time learning about heat pumps, prepare to be amazed. Don’t be misled by the name—this device offers a two-for-one capability, providing optimal heating and cooling exactly when and where you need it. This modern innovation simply transfers existing heat energy to the desired location instead of burning and consuming fuels. Not only is this process more environmentally friendly, but it’s also cost-efficient and promotes cleaner indoor air quality.

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Expert Heat Pump Installation Service

A heat pump is clean, quiet, and safe. Eliminating the combustion process means no fumes, harmful gasses, or byproducts such as carbon monoxide. While there was a time when heat pumps struggled to maintain ideal heating conditions in colder climates, modern technology has overcome this challenge. These days, heat pumps offer year-round comfort regardless of your location or the weather outside.

How We Troubleshoot Your Heat Pump System

Troubleshooting heat pumps requires a systematic approach to identify and resolve issues efficiently, ensuring optimal performance and comfort for our customers. Here are some of the ways we can help:

Check Thermostat Settings: Verify that the thermostat is set to the correct mode (heating or cooling) and temperature settings.
Inspect Air Filters: Dirty or clogged air filters restrict airflow, affecting heat pump efficiency. Clean or replace filters as needed.
Inspect Outdoor Unit: Ensure the outdoor unit is free of debris, such as leaves or debris, and that the coils are clean and unobstructed for proper heat exchange.
Check Refrigerant Levels: Insufficient refrigerant levels can impair heat pump operation. Check for signs of refrigerant leaks and recharge if necessary.
Test Defrost Cycle: Ensure the defrost cycle is functioning correctly, preventing ice buildup on the outdoor unit during cold weather.
Inspect Electrical Components: Check electrical connections, circuit breakers, and fuses to ensure they are secure and operational.
Verify Fan Operation: Confirm that the indoor and outdoor fans are running smoothly. Replace faulty fans or motors as needed.
Test Auxiliary Heat: If the heat pump is equipped with auxiliary heat, ensure it activates when needed and troubleshoot any issues with the backup heating system.
Check for Strange Noises or Odors: Unusual sounds or odors may indicate mechanical issues or electrical problems. We investigate and address accordingly.
Consult Manufacturer Documentation: Refer to the manufacturer’s manual or technical support resources for specific troubleshooting guidance and diagnostic procedures tailored to the heat pump model.

Looking for Ductless HVAC Solutions?

For homeowners or businesses interested in advanced heating and cooling options, ductless HVAC systems—another form of heat pump—offer incredible flexibility and efficiency. They are ideal for spaces where traditional ductwork isn’t an option. Visit our ductless HVAC page to learn how these systems can enhance your indoor comfort with precise zoning, quiet operation, and compact design.

Contact Our Trusted Team for Your Heat Pump Services

An industry leader since 1949, Perry Heating, Cooling, and Plumbing remains at the forefront of heating and cooling technology. We specialize in troubleshooting. Our NATE-certified technicians take into consideration factors such as the size of your home, your energy usage, local weather conditions, and temperature demands. When it comes to heat pumps, nothing beats our expertise. Allow us to exceed your expectations on timeline, budget, and energy savings. We provide same-day service and emergency hours upon request. You can trust us for all your heat pump installation, replacement, service, and repair needs across Tucson, Casas Adobes, Catalina Foothills, Oro Valley, Amphi, Catalina, Flowing Wells, and Tortolita, AZ. Contact Perry Heating, Cooling, and Plumbing today!

We Perform Heat Pump Services in:

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(520) 200-5425

Happy Customers

Our technician, Todd, has always provided exceptional service for our HVAC system. He’s courteous, helpful, on time and makes good recommendations for keeping the system in tip-top shape. We highly recommend Perry!

Janet S

We were very pleased with the installation of a new hot water heater at our home. The technicians arrived on time and completed the work in the time promised. The lead tech (Matt) thoroughly reviewed the work with us upon completion. We will use Perry AC Heating and Plumbing for any future plumbing work we need done.

Don E

We had our winter check of our furnace today. The technician was friendly and informative. He told me what he was going to do and then told me the results when he was done. I highly recommend Perry Heating and Cooling. They have always done a great job for us!

Dan W

We have been customers for several years. The membership is a great deal giving you 2 services a yr, one for the AC before summer and the heater before winter. Technician’s have always been professional and courteous. We have had the same technician, Richard, the last 2 services and really liked him and appreciated he had been here for the AC service.

Kristine S

They were able to get my inspection scheduled quickly. The technician came out and called prior. They were professional, quick, and friendly. Great first impression.

Sara M

Perry heating, cooling, and plumbing was extremely easy to work with. We were able to call and have someone come out the same day. Our technician was extremely personable, good with explaining things, and efficient. I would highly recommend them.

Lacey W

Service was great. Anthony called to verify appointment and was prompt on arrival. He explained the service provided. I have used Perry Heating before and am very satisfied with their service. They were recommended to us by a relative who also loved their service.

Galen S

I called this morning for a noisy motor/fan on our heat pump unit. They dispatched a tech about 2 hours later. He arrived , was very courteous and respectful. The problem was quickly diagnosed and repaired within 30 minutes. Will definitely recommend.

Peter R

I had a great experience with Perry when my HVAC system went out while I was on an extended trip out of town. Perry quickly provided options and did a great installation. Their team is quick, responsive, and provided great service. I would recommend Perry to my neighbors.

Colin J

We have used Perry Heating and Cooling for many years and have always been pleased with the service received.
The Tech who has taken care of us whose name is Todd is very friendly and very professional and really knows and understands his job and does it outstandingly.

Cecil B

We had a very positive experience with Jordan from Perry Heating, Cooling & Plumbing. Needed to have our annual furnace check and maintenance. Jordan was very knowledgeable, friendly and explained what he did to our units.
Would use Perry’s services again.

Nancy T

In the years we have used Perry, Heating, & Plumbing to install and maintain our heat pump, we’ve received great service. We had a recent glitch when a scheduler didn’t get us in the schedule as we had been told, but they were quick to remedy. The technicians have been straightforward with us, which is much appreciated. All in all, we feel good and confident about recommending them for their HVAC work.

Ken B

The crew called and showed up on time. The tank flush was completely and cleanly done. The staff briefed me on the results and questions I had. I appreciate the thoroughness of my annual service and the friendly demeanor of the workers. A very good job, thank You Perry Cooling and Plumbing.

Larry P

I’ve been using Perry Heating And Cooling and plumbing for over 10 years. I have never had a bad experience with them. They have never done me wrong and they always go above and beyond my expectations.
Thank You Dan Laufer and Team!

Terry M

Perry’s technician Mika, was out today to service our heaters, and did a fine job. He was prompt, efficient, pleasant and gave us a thorough explanation of what he did and found. We would be happy to have him out again at our next service call with Perry Heating and Cooling.

Ian S

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